Privacy policy
Trendora operates this store and website, including all related information, content, features, tools, products and services in order to provide you with our services. Trendora is powered by Shopify, which enables us to provide the services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we use the term “personal information”, we mean information that identifies or can reasonably be linked to you.
We may collect the following categories of personal information:
Contact details such as your name, address, billing address, shipping address, phone number and email address
Payment information including transaction details and payment confirmation
Account information such as login details, preferences and settings
Order and transaction information including items viewed, added to cart, purchased or returned
Communications you send to us, including customer support enquiries
Device and usage information such as IP address, browser type, device information and how you interact with our website
How We Collect Personal Information
We collect personal information directly from you when you place an order, create an account or contact us, automatically through cookies and similar technologies when you use our website, from service providers who help us operate our business and website, and from marketing and business partners.
How We Use Your Personal Information
We use personal information to process and fulfil orders and payments, provide customer support and communicate with you, deliver and improve our services and website experience, prevent fraud and maintain website security, comply with legal obligations and send marketing communications if you have opted in. You can unsubscribe from marketing emails at any time using the unsubscribe link in our emails.
How We Share Personal Information
We may share your personal information with Shopify and service providers who support our business such as payment processors, hosting providers, shipping partners, analytics providers and customer service tools. We may also share information with marketing and advertising partners to provide relevant advertising, with legal authorities when required to comply with law or protect our rights, and in connection with a business transfer such as a merger or sale. Shopify hosts our store and processes personal data to provide and improve their services. You can learn more at https://privacy.shopify.com.
Cookies and Tracking
We use cookies and similar technologies to operate our website, remember your preferences and analyse how visitors use our store. You can control cookies through your browser settings.
Children’s Data
Our services are not intended for children and we do not knowingly collect personal information from individuals under the age of majority.
Security and Data Retention
We take reasonable steps to protect your personal information, however no method of transmission over the internet is completely secure. We retain personal information only as long as necessary to provide services, comply with legal obligations and resolve disputes.
Your Rights
Depending on your location, you may have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, request restriction of processing in certain circumstances, withdraw consent where processing is based on consent and request a copy of your data. To exercise any of these rights, contact support@faceoftrendora.com.
International Transfers
Your personal information may be transferred and processed outside your country. Where required, we rely on approved data transfer mechanisms such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact
If you have questions about this Privacy Policy or your personal data, please contact us at support@faceoftrendora.com.
Trendora
Unit 1A Heatherview Business Park
Athlone Road
Longford
N39 KD82
Ireland